Mountain Warehouse Discount Codes - September 2024

FAQs

Codes

How do I use my Mountain Warehouse discount code?

1. Click on one of our deals. A code will appear in the box if one is required to redeem the discount. Make sure to copy the code.
2. Visit the Mountain Warehouse online store to shop for outdoor clothing and equipment. 
3. View your cart by clicking on the shopping cart icon.
4. Under the order summary on the right side of your screen, there will be a ‘DISCOUNTS’ section. 
5. A box will appear once you click on ‘Add Promo Code’.
6. Paste the code and apply to save instantly.

What can I expect to save with Mountain Warehouse promo codes?

You can always expect to get 10% off. Let our step-by-step guide and voucher experts help you find the coveted 15% or 20% Mountain Warehouse voucher codes.

Delivery & Returns

Does Mountain Warehouse have free delivery?

Yes, Click & Collect is free for all orders over £20 and those who spend over £50 qualify for free standard delivery.

How long does Mountain Warehouse delivery take?

• Standard: 3 - 5 days
• Premium Standard: 2 - 3 days
• Next Day: 1 day
• Click & Collect: 3 - 5 days

How do I return my Mountain Warehouse order?

Returns can be made within 60 days of purchase via one of the following three methods: 

1. Free returns in-store
2. Via 24/7 InPost Lockers through the online portal
3. Via their online courier service

The latter two come with a £2 charge that will be deducted from your order total. Log into your account to begin the return process if you have one. Otherwise, visit the online return portal here to get started.

Gift Cards

Can I buy Mountain Warehouse gift cards online?

Yes, digital gift cards can now be purchased in values from £10 to £100. These gift cards can only be redeemed for items sold and shipped by Mountain Warehouse–not their marketplace sellers.

How do I redeem a Mountain Warehouse gift card?

Once you finally get to the payment options, you will want to click on the gift card option. This is above the pre-selected card option. Enter your gift card number and you are set.

Your gift card balance expires after 24 months of inactivity so be sure not to let your money sit for too long. One hack, if you are running close to 24 months, is to purchase and return for a refund.

This still qualifies as activity and will give you another 24 months. All it will cost you is returning in-store for free or online and their £2 fee.

Clothing

What is Mountain Warehouse sizing like?

According to the Mountain Warehouse size guide, their sizes tend to run ‘a bit generous’. Go for the smaller size if you are between two sizes. 

Are Mountain Warehouse clothing good quality?

Mountain Warehouse prices are much lower than the big name brands popular in the UK. Shoppers are often asking what the quality of their clothing–boots and ski gear in particular–is like? We are voucher experts, not quality assurance specialists. With that being said, we are dedicated to giving you an honest and helpful shopping experience. 

Looking at sites like Mumsnet and Reddit, users are overall happy with their purchases. Mentions of overselling just how waterproof or warm a piece of clothing is did appear. Likewise, the clothing lacks a premium look or feel. 

It would be fair to say that it comes down to personal preference. Avid outdoors people might want to get premium brands, but many people will be happy with saving the extra money and getting decent quality in return.

Other

How do I contact Mountain Warehouse customer service?

• Phone number: 0203 828 7700

• Submit a request

• Live chat: Located the chat symbol in the lower right corner