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Appliances Online also known as AO.com is a one-stop marketplace which is packed with thousands of the best appliances on the market. Whether you are upgrading or your appliance stopped working, you are in luck with the huge range of washing machines, cookers, TV’s and more to suit your space which come with next day delivery 7 days a week.
FAQs
How to use your AO.com discount code
Upgrade your household appliances and do it for a fraction of the price with our AO discount codes. Follow these steps to apply your coupon.
1. Click on the coupon you would like to use.
2. Copy the voucher, and we will take you to the AO.com website.
3. Add what you want to buy to your basket.
4. When you are ready, head to checkout by clicking the ‘Basket’ option in the top right-hand corner.
5. Under the list of products, you will see a ‘Discount Code’ box.
6. Paste the voucher in and hit apply, which in return will show your savings!
Discounts
Do you get a NHS discount at AO.com?
Currently, AO.com is not offering an exclusive NHS discount. If one should appear, of course we will add it to our page.
How do I get a valid AO promo code?
To claim the latest AO promo codes, just come back to our page. Our expert team hand tests each code to ensure our users get the best savings! You can also get coupons by registering for an AO account.
Is there a new AO customer discount?
Currently, no. Most of the AO promo codes, available throughout the year, are available for both new and existing customers.
What is the AO student discount?
No. We recommend heading to the AO deals section. Here, you can enjoy up to 40% off hundreds of appliances.
Delivery
What are the delivery times for AO?
AO offers next day delivery 7 days a week. When you place your order, you will be given a 4-hour time slot. They offer 7am-12pm, 10am-2pm, and 12pm-5pm slots with the options being shown to you at checkout.
Can you track your AO delivery?
Yes. You can track your AO order via your account and by clicking orders. Here you will see a tracker which is updated every 5 minutes, and it shows the current location of the delivery driver.
How can I get free AO delivery?
We recommend joining the AO Five-Star membership, which gives free next day delivery. On occasion, you can find AO discount codes which offer free delivery on selected products. These coupons are rare, but it is worth checking back before you pay.
Can you delay delivery on AO orders?
Yes. If your plans have changed, you can change your delivery time slot via your AO account. You need to do this by 2pm the day before your appliances are due to arrive. If you do this on the day of delivery, a small delivery change fee will apply.
Customer service
What is the AO.com contact number?
You can now call the AO.com customer service team on 01614701200. Lines are open Monday to Friday 8am until 7pm and 8am to 5pm on weekends.
How do you make an AO return?
If you want to return a product, you have 30 days after delivery to do so. You can arrange this via your account or call the team on 0161 40 1200. You have the option by creating a returns label and drop it off to one of the thousands of locations throughout the country, or they can collect it with prices from £24.99.
For all year-round bargains, we suggest starting in the AO deals section, which is located in the top navigation bar. When you hover over, you will see options including view all, member deals, top promotions and clearance.
We recommend choosing the view all option, so you have a clear picture of what promotions are available that day. Once you enter, you will be shown categories such as TV’s, dishwashers, and washing machines with each dedicated section offering up to 40% off products, making it easier than ever to navigate a deal on the site!
2. Consider shopping with AO Business
If you are a company owner, be sure to check the AO Business website. It is the perfect platform for landlords, property management companies, independent tradespeople and beyond. It comes with great benefits such as VAT invoices, bulk discounts, phone quotes and much more. To join, register your business details at ao-business.com by creating the account or if you prefer, you can call the team on 1204 672 681 to speak to the dedicated business team.
3. Search for the lowest price
Like most tech retailers, AO offers a price match promise, so it’s worth looking around before you buy. They also apply the guarantee to discount codes and during big sale periods. If you have spotted a product cheaper at any retailer, call the team on 0161 470 110 and quote the product number from the AO.com site. Keep the link and price to hand, as the team will ask for proof. When confirmed, they will lower the cost for you instantly!
For those who have already checked out, you can still price match within 7 days of purchase. Head to your account and complete the price match form, and within 5 working days they will refund you the difference.
4. Apply available AO discount codes
Now it is time to see what AO discount codes are available on our page! All year you will find fantastic deals and of course our voucher experts hand test each one to deliver incredible savings to our users. The majority of codes which run are restricted to particular products, and our favourite gives customers an extra 10% off large appliances! You can also get voucher codes by signing up for the free AO newsletter, which offers a regular issue for members that has been known to include exclusive coupons.
5. Look at joining the AO Five-Star club
We recommend checking the amazing benefits that come with the AO Five-Star membership. For just £39.99 per year you will be able to enjoy free recycling on your old appliances, exclusive member only deals, free unlimited next day delivery and 100-day returns. To join, just add it to your basket at checkout and register your basic details!
Bonus Tip - Keep an eye out for AO.com sales
Although deals are available all year round, it is worth watching out for AO.com sales. Iconic events include Black Friday, Cyber Monday, January, and Boxing Day sales which in the past have saved lucky customers up to 50%! When the time comes, pop back to our page, and we will break down the sale in categories to make it easier than ever to find exactly what you want during these busy periods!
Trending appliances at AO.com
AO.com fridge freezers
AO fridge freezers are one of our favourite appliances on the site as they offer a perfect space-saving solution. Customers who prefer to buy from a particular brand can use the filter option on the left-hand side which allows you to shop by Samsung, Bosch, BEKO, LG and 18 other iconic names. Each model comes with fantastic essential features which include adjustable zones, large interior draws and quick freezing.
We highly recommend checking the popular collection of 50/50 fridge freezers which give you the best ratio of space. You can choose from built in and freestanding fits, and prices start from £259. A go-to brand with customers is Bosch, and we can see why, with many of the models coming with fresh sense sensors to control the temperature to keep your food fresh. They also have a multi airflow feature that circulates cold air throughout the appliance, and they come with a warranty of up to 5 years for peace of mind.
TV’s
Create the perfect home cinema or get ready for the next big match with a new AO.com TV. In the dedicated department you can select your perfect screen size, with options such as 32”, 43” and 55” to name only a few. When you have picked the perfect size, move onto what screen type and resolution you want, with the fantastic selection allowing you to shop from LED, OLED and Ultra HD options.
OLED TVs are hot right now, giving you better viewing and a significantly wider screen compared to 4K UHD LED TV’s. For customer looking for the best model around that come pared with amazing deals, we suggest checking out the Samsung 55" OLED TV's at AO.com. There are currently 2 models on the site, and each smart TV hosts brilliant features such as HDR pro for lifelike colours pop, OLED glare free to stop light running your image, and gaming hubs for your console!
Washing machines
Whether your machine just broke down or you are looking for an upgrade, make sure you head over to check the AO.com washing machine page. Customers have the chance to pick from freestanding and integrated washing machines with affordable prices starting from only £219.
Never enough room to get all your washing done? Then make sure you look at buying a 10 kg washing machine. There are 86 to choose from and prices start at just £279. You will find iconic brands such as Samsung, HotPoint and Bosch, with colour choices including white, black, and silver. Families that are looking to save extra time, should consider a washer dryer. A top tip has to be joining the AO Five Star club as you can get exclusive prices on the range with savings typically reaching up to £60, plus you will get free next day delivery.