Secret Sales Discount Codes - September 2024

FAQs

How do I use my Secret Sales discount code?

1. Click on one of our deals. A code will appear in the box if one is required to redeem the discount. Make sure to copy the code.
2. Visit the Secret Sales online store to shop. 
3. Select the items you would like to purchase and head to checkout.
4. Enter your code in the designated box located in the order summary. Your discount will be automatically applied.

What savings can I expect with a Secret Sales promo code?

The average discount at Secret Sales is 10%. Voucher codes can offer as little as 5% and as much as 20% at Secret Sales. When deciding if you’re getting a good deal, 15% is the minimum savings you should get–unless the item is already on sale.

Can I get free delivery at Secret Sales?

Yes, when you spend £50 or more you get free standard delivery. This is the only shipping method at Secret Sales and it takes 3 - 5 working days on average to arrive. It costs £2.99 if you do not reach the minimum spend.

How can I track my order at Secret Sales?

There are two ways to track your order: via the link sent in the email confirmation of purchase or by logging into your Secret Sales account in the active orders section. It can take up to 24 hours before getting your first update on where your package is.

What is the Secret Sales returns policy?

Orders can be returned within 60 days of purchase. Returns cost £3.50 per order and you must contact Secret Sales if you are returning items from multiple sellers to ensure you don’t pay the return fee more than once. For all terms and conditions, you can see the returns policy. 

You can begin your return here at the return portal. How you log in depends if you have an account or if you are returning as a guest. 

How can I contact Secret Sales customer service?

• Use the live chat widget in the bottom right corner of any page to speak to a member of the team.
• Submit an email ticket via the in-menu button, available on the contact-us page. Tickets are usually responded to within a 24 hour period.
• You contact the team via messenger, a portal to which is provided on the contact page.